Return policy

OUR REFUNDS AND NO QUIBBLE GUARANTEE POLICY

We guarantee your satisfaction with our Products and if, for any reason, you are not satisfied with our Product(s), we offer a 'no quibble' refund or exchange policy.

This provision does not affect your statutory rights.

If you are returning a product, please email or call our Customer Services Team support@lyvit.co.uk. Products returned by you for any reason will be refunded in full as part of our no-quibble guarantee.

The amount we will refund to you will be the price you paid for the Product(s). When you return Products to us we will process the refund due to you as soon as possible and, in any event, within 14 days after the day on which we receive the Product back from.

We warrant to you that any Product purchased from us is of satisfactory quality. We are under a legal duty to supply Products to consumers that are in conformity with the Contract and will be liable for any defective goods as required by law.

Our liability in connection with any Product purchased through our Site is strictly limited to the purchase price of that Product and the refund of any additional delivery charges paid to LyvitLimited.

This does not include or limit in any way our liability for death or personal injury caused by our negligence, or for fraud, or your statutory rights as a consumer.

We accept no liability for any loss or damage caused by us or our employees or agents:
  • where there is no breach of a legal duty of care to you by us or by any of our employees or agents;
  • where such loss or damage is not a reasonably foreseeable result of any such breach;
  • for any increase in loss or damage resulting from breach by you of any terms of this contract. outside
For deliveries outside the UK we assume no liability to you or to any other person for your acts of non-compliance with export control laws, sanctions, restrictive measures and embargoes.

IMPORT DUTIES AND TAXES

If you contract with us for purchase and delivery of Products and those Products are delivered to a final destination the European Union, the Products may be subject to import duties and taxes which will be levied when the Products reach the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country into which you import the Products. We will not be liable for any breach by you of any such laws.

LOCAL LAWS APPLICABLE TO THE PRODUCTS

For products delivered outside the UK, please also note that you must comply with all applicable laws and regulations of the country into which you import the Products. We will not be liable for any breach by you of any such laws. This relates to import duties and taxes applicable outside the UK and the legality of the product to be imported, sold or consumed in another country.